We fully administer your dispute to ensure a speedy process to resolution:

  • We will format and send your Notice of Dispute
  • Send any documents to all relevant parties
  • Refer the dispute to a mediator
  • Prepare the standard mediation agreement ready for authorisation
  • Enable meetings by video-conference in Australia
  • Monitor the organisation of the mediation (or other selected procedure)
  • Survey parties over their satisfaction with the mediation process when it is concluded
Each party is separately charged an administration fee of $450 plus GST for the establishment and management of the mediation process. 
The fee is billed and payable by debit or credit card and on-line payment facilities are provided to quickly initiate the mediator selection.

If a mediator is not appointed within 28 days of the request being lodged, our commitment is to refund all administration fees in FULL.