We fully administer your dispute to ensure a speedy process to resolution:
- We will format and send your Notice of Dispute
- Send any documents to all relevant parties
- Refer the dispute to a mediator
- Prepare the standard mediation agreement ready for authorisation
- Enable meetings by video-conference in Australia
- Monitor the organisation of the mediation (or other selected procedure)
- Survey parties over their satisfaction with the mediation process when it is concluded
Each party is separately charged an administration fee of $450 plus GST for the establishment and management of the mediation process.
The fee is billed and payable by debit or credit card and on-line payment facilities are provided to quickly initiate the mediator selection.
If a mediator is not appointed within 28 days of the request being lodged, our commitment is to refund all administration fees in FULL.